Sales Support Specialist

2 weeks ago


Twelve Mile, United States Velocity Innovations Full time
About the Role

We are seeking a highly motivated and experienced individual to join our team at Velocity Innovations as an After Sales Clerk. As a key member of our team, you will play a crucial role in delivering exceptional customer service and support.

Key Responsibilities
  • Customer Consultation and Maintenance: Build and maintain strong relationships with existing customers, understanding their needs and providing tailored solutions.
  • Order and Offer Processing: Process orders and offers for repairs, services, and upgrades, ensuring timely and efficient delivery.
  • Spare Parts Management: Effectively manage spare parts inventory, ensuring availability and minimizing stockouts.
  • Warranty Claims and Returns Management: Handle warranty claims and customer complaints, resolving issues promptly and fairly.
  • Design and Implementation: Design and implement hall heating systems with significant energy-saving potential, working closely with customers to understand their needs.
Requirements
  • Education and Experience: Completed commercial or technical education with relevant work experience.
  • Technical Skills: Proficient in MS Office, with knowledge of SAP Business One an advantage.
  • Soft Skills: Entrepreneurial mindset, strong customer orientation, planning skills, and visual imagination.
What We Offer
  • Permanent Employment Contract
  • Modern Work Equipment
  • Attractive Compensation Package
  • 30 Days of Vacation per Year
  • Opportunities for Professional Development


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