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Technical Support Specialist for Color and Paint Innovation

2 months ago


Barker Ten Mile, North Carolina, United States Horizon Dynamics Full time
About the Role

Horizon Dynamics is seeking a highly skilled Technical Support Employee to join our Research and Development team. As a key member of our team, you will be responsible for providing technical support to internal and external customers, solving complex technical challenges, and assisting with application questions.

Key Responsibilities
  • Technical Support
    • Provide expert technical support to internal and external customers, ensuring timely and effective resolution of technical issues.
    • Solve complex technical challenges and assist with application questions, utilizing your knowledge of color and paint technology.
  • Laboratory Work
    • Independently plan and conduct laboratory work, utilizing various physicochemical methods for quality assurance.
    • Actively participate in optimizing existing laboratory standards, ensuring compliance with company regulations.
  • Development Projects
    • Participate in development projects for the advancement of paints and coatings, working closely with cross-functional teams.
    • Develop and implement experimental plans in line with company objectives, ensuring timely and effective delivery.
  • Documentation and Communication
    • Document and interpret research results, ensuring accurate and concise reporting.
    • Work closely with global laboratories and the local marketing and sales team, ensuring effective communication and collaboration.
Requirements
  • Technical education in chemistry, chemical engineering, paint and coating technology, or a related field (e.g. chemistry, materials science).
  • Experience in a related field, with a strong understanding of color and paint technology.