Security Product Specialist

2 weeks ago

Upper Saddle River New Jersey, United States EarthCam Full time
About EarthCam

EarthCam is the global leader in providing webcam content, technology, and services. Our company has been at the forefront of innovation since 1996, offering live-streaming video, time-lapse construction cameras, and Software-as-a-Service (SaaS) for AI-powered visual asset management. Our Control Center 8 dashboard integrates with leading project management software, providing the highest resolution imagery available to empower building information modelling (BIM) and Virtual Design Construction (VDC) teams with actionable visual data.

Job Summary

We are seeking a technical and client-centric Security Product Specialist to join our growing team. As a key member of our team, you will be responsible for defining and supervising EarthCam's growing security monitoring service, devising strategies for the product's evolution, and overseeing the implementation of new features.

Responsibilities
  • Define and supervise EarthCam's growing security monitoring service
  • Devise strategies for the product's evolution and oversee the implementation of new features
  • Drive competitive research and analyze market and technology trends
  • Collaborate with engineering teams to clarify requirements and define specifications
  • Partner with sales team to understand clients' monitoring objectives and meticulously craft security solutions unique to their site
  • Maintain an open line of communication with all internal and external team members
  • Work together with product development teams to create products according to technical specification
  • Collaborate with marketing and new business teams to create go-to-market strategy
  • Work alongside Field Services staff to ensure security installations meet specifications
  • Perform video calls with clients to ensure success with each security solution
  • Collect client feedback about performance for continuous improvement and research
  • Prioritize bug fixes and feature additions and assign tasks to R&D and Programming teams
Requirements
  • Possess a passion for technology and a drive to advance the state of IT through virtualization
  • Thrive on interpersonal interactions with staff, colleagues, cross-functional teams, and third-party agencies
  • Be a communicator with excellent written and verbal skills
  • Be a strategist who can capture and articulate customer problems and translate those into actionable solutions
  • Be a product owner who can strategize and provide a clear and achievable roadmap for customer success
Qualifications
  • Bachelor's Degree in Computer Science, Engineering, or Information Systems is preferred
  • Experience using relevant technology and equipment (e.g. CCTV)
  • Knowledge of security protocols and procedures is a plus
  • Understanding of budgeting and statistical data analysis
  • Experience or understanding of sub-contracting/vendor management
Benefits

The EarthCam package includes excellent salaries, bonuses, benefits, and constant opportunities for development – designed to create an entrepreneurial, invigorating, and satisfying environment. Our benefits include:

  • Health insurance (Single coverage 100% paid for by company)
  • Dental and vision insurance
  • 401K Plan (with aggressive company matching)
  • Paid time off, plus paid holidays
  • Regular free breakfasts, lunches, and snacks
  • Bicycles to ride around campus
  • Team BBQs and annual company Olympics

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