Front Office Supervisor
6 days ago
Located on the shores of Lake Washington, Hyatt Regency Lake Washington at Seattle's Southport offers a unique blend of natural beauty and modern amenities. With close proximity to Sea-Tac International Airport, downtown Seattle, and Bellevue, our hotel provides easy access to the Pacific Northwest's most popular attractions.
Job Overview:
At Hyatt, we believe our guests select us because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a Front Office Supervisor, you will play a key role in supporting senior leadership by developing and assuming basic management responsibilities.
This role leads other associates by coaching, giving direction, and may include training, scheduling, payroll, and interviewing. You will be responsible for leading the agents responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
Key Responsibilities:
- Process forms of payment and respond to guest inquiries
- Lead and develop a team of associates to provide exceptional guest service
- Support senior leadership in developing and implementing hotel strategies
- Coach and train associates to improve performance and productivity
What We Offer:
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, we offer a unique and challenging career path. If you are ready for this challenge, then we are ready for you.
About Us:
Hyatt Regency Lake Washington at Seattle's Southport is a recent AAA Four Diamond and Best of Housekeeping award winner. We are committed to providing exceptional guest service and creating memorable experiences for our guests.
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