Retail Front End Coordinator

6 days ago


Ann Arbor, Michigan, United States Sierra Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Front End Coordinator to join our team at Sierra. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, ensuring a highly satisfied customer experience
  • Lead by example, demonstrating a strong work ethic and commitment to excellence
  • Drive sales growth through effective sales floor management and customer engagement
  • Train and develop sales floor associates to achieve sales and customer service goals
  • Monitor and maintain a clean and organized sales floor environment
  • Address customer concerns and issues promptly and professionally
Requirements
  • High school graduate or equivalent degree preferred
  • Available to work flexible schedule, including evenings and weekends
  • Excellent interpersonal and communication skills
  • Ability to work as a team member and lead by example
  • Exceptional customer service skills and a strong commitment to customer satisfaction
Benefits

Sierra offers a competitive benefits package, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance


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