Customer Engagement Specialist

1 week ago


Schaumburg, Illinois, United States Woodfield Lexus Full time
Job Description

At Woodfield Lexus, we are committed to delivering an exceptional customer experience. Our Dealership Representative plays a critical role in achieving this goal by handling sales leads and inbound calls for three of our dealerships.

This role requires a highly motivated individual with excellent communication skills and a strong understanding of the automotive industry. You will be responsible for:

  • Managing all incoming leads, ensuring prompt responses, and providing expert guidance on available products and services
  • Developing and maintaining relationships with customers, fostering trust, and exceeding expectations
  • Collaborating with the sales team to deliver seamless customer experiences

We offer a competitive salary of $45,000 or more per year, with opportunities for commissions on appointments and sales.

Requirements:

  • Proven track record in sales or customer-facing roles
  • Knowledge of the automotive industry and related products and services
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively


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