Customer Service and Sales Development Specialist

3 weeks ago


Schaumburg, Illinois, United States Universal Energy Solutions Full time
About the Role
We are seeking a Sales Development Specialist to join our team at Universal Energy Solutions in Schaumburg, IL. As a key member of our sales team, you will be responsible for building strong relationships with customers, driving sales growth, and ensuring customer satisfaction.

Your duties will include proactively engaging with customers, providing accurate information about our products and services, identifying opportunities for upselling or cross-selling, and developing effective sales strategies to maximize customer retention. You will also be responsible for maintaining detailed and accurate customer records and interactions, staying updated on industry trends and product knowledge, and adhering to company policies and procedures at all times.

Key Responsibilities:
  • Engage with customers to understand their needs and address any inquiries or concerns.
  • Provide accurate and helpful information about our products and services in a business-to-business setting.
  • Identify opportunities for upselling or cross-selling to existing customers.
  • Maintain detailed and accurate customer records and interactions.

Benefits:
  • Rapid advancement opportunities
  • Professional sales training curriculum
  • Multiple compensation options

Requirements:
  • Prior experience in customer service and sales, preferably in a call center or similar setting.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to handle difficult or irate customers with empathy and professionalism.
  • Proven sales skills and ability to meet or exceed sales targets.
  • Proficiency in using customer service software, CRM systems, and Microsoft Office applications.

Estimated Salary: $85,000 per year.

  • Schaumburg, Illinois, United States US Postal Service Full time

    Required Skills and Qualifications:Excellent communication and customer service skillsAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyBasic computer skills and knowledge of point of sale systemsAbility to work independently and as part of a teamBenefits:The US Postal Service offers a range of benefits to its employees,...


  • Schaumburg, Illinois, United States Sky Protection Full time

    Job OverviewSky Protection seeks a skilled Sales Specialist to drive revenue growth and expand our customer base.About the RoleThis is an exciting opportunity for a results-driven individual to leverage their sales expertise and passion for delivering exceptional customer experiences.ResponsibilitiesWe are looking for a highly motivated Sales Specialist to...


  • Schaumburg, Illinois, United States Lids Full time

    As a Customer Service Specialist with Lids at Woodfield Mall, you will play a key role in driving sales growth and delivering exceptional customer experiences.About the JobYou will be responsible for providing superior customer service to drive sales and satisfaction, as well as maintaining a clean and organized store environment.Your Key...


  • Schaumburg, Illinois, United States Woodfield Lexus Full time

    About the PositionWe are seeking a highly skilled Sales Development Specialist to join our team at Woodfield Lexus. As a Sales Development Specialist, you will be responsible for handling sales leads and inbound calls for three of our dealerships.The ideal candidate will have excellent verbal and written communication skills, previous automotive dealership...


  • Schaumburg, Illinois, United States Baird & Warner Full time

    About the Role:The Sales Development Specialist will be responsible for creating and nurturing relationships with potential clients, handling inbound and outbound calls, texts, emails, and chat inquiries. This role involves utilizing Cloze as our CRM, Dialpad for phone operations, Zenlist for property searches, and BombBomb for video messages. The ideal...


  • Schaumburg, Illinois, United States Jared Full time

    Jared's Sales Associate/Jewelry Specialist plays a vital role in creating lasting impressions for our customers. As a member of our team, you'll have the opportunity to engage with customers, understand their preferences, and provide tailored solutions to meet their needs. Key responsibilities include presenting merchandise in a clear and concise manner,...


  • Schaumburg, Illinois, United States Tillys Full time

    Be Part of Our TeamAs a Customer Service Specialist at Tillys, you will be responsible for delivering the Tillys Experience to customers through outstanding customer service. You will work collaboratively with colleagues to achieve sales goals and objectives, maintain a high level of product knowledge to effectively recommend products to customers, and...


  • Schaumburg, Illinois, United States Target Optical Full time

    As an Optical Customer Service Specialist at Target Optical, you'll play a critical role in delivering exceptional customer experiences. Your primary responsibilities will include recommending specific lenses and lens coatings based on optical prescriptions, assisting patients in selecting frames, and conducting measurements using appropriate optical...


  • Schaumburg, Illinois, United States US Postal Service Full time

    Job Description: The USPS Retail Services Specialist is responsible for providing top-notch customer service and sales support to the public at a retail window. In this role, you will perform various sales and customer services, including selling stamps, stamped paper, and other retail products. You will also assist customers with package delivery and...


  • Schaumburg, Illinois, United States Finish Line Full time

    About Us: At Finish Line, we are committed to providing our customers with the best possible shopping experience. Our stores are designed to be energetic and engaging, with knowledgeable staff available to assist with any questions or needs.">Job Summary: We are seeking a highly motivated and results-driven Store Associate to join our team. As a Store...


  • Schaumburg, Illinois, United States Universal Energy Solutions Full time

    Schaumburg, IL: A Hub for Energy InnovationJoin Universal Energy Solutions as a Customer Service and Sales Retention Representative and contribute to the success of our company. With a focus on customer satisfaction and sales growth, we are seeking an individual who shares our passion for delivering exceptional service.Your key responsibilities will...


  • Schaumburg, Illinois, United States Sales Focus Inc. Full time

    Join Our TeamSales Focus Inc. is seeking a highly motivated and results-driven Outside Sales Representative to join our team and represent our client Constellation Energy. As a pioneer in the sales outsourcing industry, we have 25 years of experience working with various clients across diverse sectors.About the RoleThis is a full-time, face-to-face, B2B...


  • Schaumburg, Illinois, United States Express Full time

    Express is seeking a qualified Customer Shopping Experience Specialist to join our sales team. In this role, you will be responsible for delivering exceptional customer service, maintaining a well-organized sales floor, and processing transactions efficiently.Key Responsibilities:Deliver outstanding customer service, responding to customer inquiries and...


  • Schaumburg, Illinois, United States Pacific Advisory Service Full time

    Job DescriptionPacific Advisory Service requires a skilled professional to coordinate part engineering services. Key responsibilities include:Generating quotes and processing customer orders efficiently.Scheduling and coordinating with service engineers to meet customer needs.Resolving customer inquiries regarding parts and services.Inventory management and...


  • Schaumburg, Illinois, United States Warburton Group Full time

    Company Overview:The Warburton Group is a dynamic organization seeking a skilled Customer Service Sales Professional to join our team. As a key member of our sales team, you will play a vital role in communicating with customers on a daily basis, increasing customer loyalty, and meeting company goals.Job Summary:We are looking for a highly motivated...


  • Schaumburg, Illinois, United States Hobby Lobby Full time

    **Overview**Hobby Lobby is a dynamic retail environment that offers exciting career opportunities for individuals who are passionate about delivering exceptional customer service and sales experiences.**Compensation**The hourly wage for this role ranges from $14.00 to $15.00, providing a competitive salary for those who excel in the industry.**Job...


  • Schaumburg, Illinois, United States The Patrick Dealer Group Full time

    The Patrick Dealer Group is seeking a highly motivated and organized individual to join our Sales Business Development Center as a Sales Business Development Specialist. The successful candidate will be responsible for generating appointments and converting opportunities into the showroom virtually and physically, ultimately leading to the sale of new and...


  • Schaumburg, Illinois, United States 9Round - Schaumburg Full time

    We're seeking a highly motivated and charismatic individual to join our team as a Customer Engagement Specialist. As a key member of our staff, you'll be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a positive gym environment.Our Customer Engagement Specialists earn an estimated $38,000 per year (based on...


  • Schaumburg, Illinois, United States Michael's Inc Full time

    About MichaelsMichaels Inc. is an established retail organization that aims to deliver outstanding customer experiences. We are currently looking for a talented and dedicated individual to fill the role of Seasonal Customer Service Team Member.Job DescriptionThis position involves working closely with customers, ensuring they have a pleasant and satisfying...


  • Schaumburg, Illinois, United States Hobby Lobby Full time

    Join Our TeamWe are seeking highly motivated and enthusiastic individuals to join our team as Retail Sales Associates at Hobby Lobby.">Job DescriptionThe primary responsibility of a Retail Sales Associate is to provide exceptional customer service and sales support to customers in a fast-paced retail environment.">Key RequirementsTo succeed as a Retail Sales...