Customer Service Representative

3 weeks ago

Anaheim, United States Public Storage Full time

{"h1": "Job Title: Customer Service Representative", "h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Public Storage. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their storage needs are met, and resolving any issues that may arise.", "ul": [{"li": "Provide excellent customer service to clients, responding to their inquiries and resolving their concerns in a timely and professional manner."}, {"li": "Assist clients with storage unit rentals, sales, and other related services."}, {"li": "Maintain accurate records of client interactions, including phone calls, emails, and in-person meetings."}, {"li": "Work collaboratively with other team members to achieve sales and customer satisfaction goals."}], "h2": "Responsibilities", "p": "The successful candidate will be responsible for the following duties:", "ul": [{"li": "Assist clients with storage unit rentals, sales, and other related services."}, {"li": "Maintain accurate records of client interactions, including phone calls, emails, and in-person meetings."}, {"li": "Work collaboratively with other team members to achieve sales and customer satisfaction goals."}, {"li": "Perform daily storage unit inspections to ensure inventory and availability."}], "h2": "Requirements", "p": "To be successful in this role, you will need to have the following qualifications:", "ul": [{"li": "High school diploma or equivalent required."}, {"li": "1-2 years of customer service experience in a retail or sales environment."}, {"li": "Excellent communication and interpersonal skills."}, {"li": "Ability to work in a fast-paced environment and meet sales and customer satisfaction goals."}], "h2": "What We Offer", "p": "As a Customer Service Representative at Public Storage, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for career growth and development. We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off."}

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