Beverage Service Associate

3 weeks ago


Greenville, South Carolina, United States Harlows Casino Full time

**Job Summary**

Harlows Casino is seeking a highly skilled and customer-focused Beverage Service Associate to join our team. As a Beverage Service Associate, you will be responsible for providing exceptional beverage service to all casino guests in a fast-paced and dynamic environment.

**Key Responsibilities:**

  • Provide prompt, efficient, and courteous service to casino guests, ensuring a high level of customer satisfaction.
  • Perform necessary tasks to service guests, including taking and filling all beverage orders and maintaining a clean and neat gaming area.
  • Monitor guests' needs on a continual basis, ensuring all beverage requests are promptly filled.
  • Assist other beverage personnel with maintenance and side work as necessary.
  • Maintain professional grooming and appearance, adhering to established grooming and appearance policies.
  • Clean unwanted debris from guests' gaming areas, including bottles, cups, glasses, paper, and ashtrays.
  • Help refill beverage supplies at all service stations.
  • Request identification from guests when legal age is a question.
  • Utilize proper call order when ordering beverages from the bartender in a courteous manner.
  • Help keep service wells stocked, clean, and sanitary.
  • Stay current on department and property knowledge and promotions.

**Requirements:**

  • Enthusiastic and dedicated individual with a passion for delivering exceptional customer service.
  • Ability to work well in a team environment and maintain a positive attitude in a fast-paced setting.
  • Strong communication and interpersonal skills, with the ability to interact with guests and colleagues in a professional manner.
  • Ability to multitask and prioritize tasks in a dynamic environment.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.


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