Business Intelligence Analyst

2 weeks ago

Ohio City, Ohio, United States Westfield Full time
About Westfield

Westfield is a leading property and casualty insurance company that has been making a positive difference in customers' lives for over 170 years. Our company was founded in 1848 by a group of hard-working farmers who believed in the promise of the future and the power of the individual. Today, we remain true to their vision and are dedicated to delivering exceptional service and innovative solutions to our customers.

Job Summary

We are seeking a highly motivated and detail-oriented Business Intelligence Analyst to join our team. As a Business Intelligence Analyst, you will play a critical role in delivering self-service analytical capabilities to our stakeholders across the organization. You will work closely with our BI Agile teams to design and develop data visualizations, reports, and dashboards that provide actionable insights to drive business decisions.

Key Responsibilities
  • Provide reporting and analytics on assigned projects of low complexity.
  • Identify potential sources of data and select the appropriate data to meet business requirements.
  • Extract and prepare data to ensure the most complete and highest quality data is used.
  • Develop knowledge and experience with relevant tools, technologies, and techniques to perform basic to moderate analyses.
  • Conduct primary and secondary research to derive findings and advise recipients of potential impacts, options, and recommendations.
  • Provide research and support to competitive intelligence, voice of customer, market definition, effectiveness monitoring, sentiment and perception analysis, as well as satisfaction and loyalty analysis.
  • Develop critical thinking skills to understand data, business concepts, and analytical concepts.
  • Communicate basic to moderate analytical and business concepts and content effectively.
  • Provide thoughtful and well-researched insights on business and market conditions, trends, and opportunities.
  • Collaborate with partners to create data needed.
  • Develop and maintain awareness and knowledge of internal and external business activities, trends, best practices, and tools.
  • Proactively develop relationships and foster collaboration with key partners within the organization.
  • Identify opportunities for improvement of processes and support process improvement efforts.
  • Create and maintain accurate procedure documentation and reference materials.
Qualifications
  • Professional analytical work experience with demonstrated ability to provide reporting and analytics of basic to moderate complexity.
  • Demonstrated strong analytical thinking and problem-solving skills.
  • Ability to pass required assessment.
  • Knowledge of financial, statistical, and mathematical concepts used in business analysis.
  • Bachelor's degree in statistics, mathematics, or related field or commensurate insurance experience.
  • Proficiency in two or more of the following software packages: Excel, Cognos, SPSS, SAS, Arena, ESRI, ILOG, Tableau.
  • Demonstrated interest and ability in expanding knowledge and skills.
  • Demonstrated strong oral and written communication skills.
  • Previous insurance background or business data analysis background a plus.
What We Offer

Westfield offers a Total Rewards program that focuses on compensation, benefits, and wellness. Our program includes perks like 401(k), pension plan, annual incentive, education reimbursement, onsite fitness center or gym reimbursement, and casual dress. We also offer work/life balance, recognition, and learning and career development opportunities.

We are an equal opportunity employer and welcome applications from diverse candidates. Learn more about our company culture and current opportunities at www.westfieldinsurance.com/careers.

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