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Customer Service Representative
2 months ago
Veolia is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities- Customer Service: Handle customer inquiries, resolve issues, and provide solutions to customer complaints.
- Account Management: Manage customer accounts, process payments, and maintain accurate records.
- Communication: Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
- Problem-Solving: Analyze and resolve customer complaints, and escalate complex issues to management as needed.
- Team Collaboration: Work collaboratively with the customer service team to achieve shared goals and objectives.
- Education: High school diploma or equivalent required.
- Experience: 1-2 years of customer service experience in a similar industry.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in customer service software.
- Competitive Salary: We offer a competitive salary and benefits package.
- Opportunities for Growth: We offer opportunities for career growth and professional development.
- Collaborative Work Environment: We have a collaborative and supportive work environment.
