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Teller Position in Consumer Banking

2 months ago

Point Reyes Station, California, United States Wells Fargo Full time
About this Role

We are seeking a skilled Teller to join our Consumer, Small & Business Banking division as part of our National Branch Network. As a Teller, you will be an integral part of the local community, providing financial services to residents, employees, and local businesses.

This is a fantastic opportunity to establish your career with Wells Fargo, a leading financial services company. If you enjoy working with people and are passionate about delivering exceptional customer service, we encourage you to apply.

Key Responsibilities
  • Support customer engagement by processing transactions, sharing digital solutions, and making introductions to bankers.
  • Complete operational activities while minimizing risks under established policies.
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products.
  • Receive direction from managers and exercise judgment within defined policies and procedures.
  • Escalate questions and issues to more experienced roles.
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
  • Identify information and services to meet customers' financial needs.
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Ability to educate and connect customers to technology and share the value of mobile banking options.
  • Ability to interact with integrity and professionalism with customers and team members.
  • Experience working with others on a team to meet customer needs.
  • Cash handling experience.
  • Ability to follow policies, procedures, and regulations.
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
  • Well-organized, independent, and able to prioritize in a fast-paced environment.
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
What We Offer

Wells Fargo provides eligible employees with a comprehensive set of benefits, including health benefits, 401(k) Plan, paid time off, disability benefits, life insurance, critical illness insurance, and accident insurance. We also offer parental leave, critical caregiving leave, discounts and savings, commuter benefits, tuition reimbursement, scholarships for dependent children, and adoption reimbursement.

Location

This position is located in various branches across Marin County, including Corte Madera, Greenbrae, Novato, Mill Valley, San Rafael, and Point Reyes Station.