Senior Enrollment Process Specialist

4 weeks ago


Miami FL USA, United States Florida International University Full time
Job Summary

Florida International University is seeking a highly skilled and detail-oriented individual to support the undergraduate admissions process. As a Senior Enrollment Process Specialist, you will play a critical role in ensuring the smooth evaluation and processing of student applications.

Key Responsibilities
  • Provide exceptional customer service to students and families throughout the admission process, responding to inquiries and resolving issues in a timely and professional manner.
  • Review and verify official documentation, including transcripts and test scores, to ensure compliance with state regulations and university policies.
  • Collaborate with the Admissions Operations team to update and maintain accurate records in the PeopleSoft system, ensuring data integrity and consistency.
  • Support the leadership team with BOG file data updates, process improvements, and error resolution to ensure seamless file submission.
  • Verify accreditation information through internal and external research databases, maintaining confidentiality and adhering to data protection protocols.
  • Manage a daily query and workflow of pending student cases via the ImageNow system, ensuring timely resolution and follow-up.
  • Assist with peak and operations-related tasks and projects assigned by the leadership team, demonstrating flexibility and adaptability.
Requirements
  • High school diploma and six (6) years of experience in a related field.
  • Knowledge and experience with PeopleSoft, with a strong understanding of data management and record-keeping principles.
What We Offer

As a valued member of the Florida International University team, you will enjoy a competitive salary range of $31,500 - $33,500, a comprehensive benefits package, and opportunities for professional growth and development.

Apply now to join our dynamic team and contribute to the success of our students and the university community



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