Medical Assistant
3 weeks ago
We are seeking a highly skilled Medical Assistant to join our team at Cambridge Health Alliance. As a Medical Assistant - Patient Access Representative II, you will play a vital role in ensuring the smooth operation of our ambulatory site.
Key Responsibilities- Greet patients and families in a courteous and professional manner.
- Answer phone calls and take accurate messages.
- Schedule patient appointments electronically and execute daily insurance verifications.
- Complete patient appointment registrations and maintain accurate records of daily co-payments collected.
- Obtain consent for treatment and other necessary patient signatures.
- Perform administrative duties to ensure appropriate billing and reimbursement for services provided.
- Assist with prescription refill requests and scan documents into medical records.
- Receive and distribute mail and faxes, and assist with processing referrals and coordinating specialty appointments.
- Troubleshoot office equipment failures and generate maintenance requests for repairs.
- Actively manage patient flow through the clinic, preparing medical records and gathering information to optimize visits.
- Participate in team huddles and meetings, and room patients to assist providers with medical histories and documentation.
- Check vital signs and perform point-of-care testing as needed, and actively communicate with patients to set expectations.
- Provide clear and timely observations to providers regarding patient issues, and manage room cleaning, stocking, and setup.
- Assist providers with clinical procedures, participate in process improvement initiatives, and assist co-workers in their duties.
- High school diploma or equivalent, with graduation from an accredited medical assistant program.
- Current AHA Basic Life Support Certification.
- Ability to write and verbally communicate in English, with knowledge of a second language preferred.
- Current experience as a Medical Assistant, with experience in administrative duties in a clinical setting preferred.
In keeping with federal, state, and local laws, Cambridge Health Alliance policy forbids employees and associates from discriminating against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability, or any other characteristic protected by law.
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