Medical Assistant/Phlebotomist

5 days ago

Cambridge, Massachusetts, United States One Medical Full time
About the Role

We are seeking a highly skilled and compassionate Medical Assistant/Phlebotomist to join our team at One Medical. As a key member of our clinical staff, you will provide exceptional patient care and support to our patients and providers.

Key Responsibilities
  • Provide best-in-class venipuncture services to patients of all ages
  • Perform and assist with extended scope duties, including non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
  • Assist with dispensary responsibilities, including verifying counts, maintaining inventory, placing orders, receiving and stocking, filling, packaging, and labeling prescriptions for patient pick-up
  • Provide exceptional patient care and support, including answering patient messages, following up on lab cases, and assisting providers and virtual medical teams with clerical duties
  • Use impeccable communication skills to ensure a positive in-office experience for patients and teammates
  • Assist with front-of-house duties, including check-in/check-out, insurance verification, printing/paperwork tasks, prepping tests, and tasking to service level expectations
  • Contribute to team development through rounding, attending team huddles, participating in team problem-solving, and supporting in-office providers with ad-hoc asks
  • Perform opening and closing duties/daily office upkeep, including maintaining the look and feel of patient and employee-facing spaces, restocking supplies, and organization
Requirements
  • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
  • A High School Diploma or equivalent
  • Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
  • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
  • Phlebotomy experience and/or certification preferred
  • Experience with extended scope care, including non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs preferred
What We Offer
  • A competitive salary starting at $22.75 per hour based on a full-time schedule
  • A comprehensive benefits package, including medical, dental, and vision plans, as well as a 401(k) match
  • Opportunities for professional growth and development, including training and education programs
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
About One Medical

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. We're on a mission to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.

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