Veterinary Clinic Receptionist

4 weeks ago


Knoxville, Tennessee, United States Heartland Veterinary Partners LLC Full time
Job Title: Client Service Representative

Join our team at Lovell Animal Hospital, a leading provider of veterinary care, as a Client Service Representative. In this role, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a positive experience for all patients and their owners.

Key Responsibilities:
  • Manage practice reception, including greeting clients, answering phone calls, and handling administrative tasks.
  • Maintain accurate and up-to-date client and patient records, including medical history and treatment plans.
  • Process payments, schedule appointments, and handle cash and credit transactions.
  • Assist with updating client correspondence, sending reminders, and conducting re-calls.
  • Perform regular backups of the computer system and oversee daily business operations.
Requirements:
  • High school diploma or equivalent required; previous veterinary experience preferred.
  • Ability to work weekends as required.
  • Strong communication and interpersonal skills, with a focus on delivering exceptional client satisfaction.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
Benefits:
  • Paid time off and flexible work schedules.
  • Health, dental, and vision insurance.
  • Retirement benefits and bonus incentives.
  • Employee Assistance Program and Employee Referral Program.

At Lovell Animal Hospital, we value our team members and offer a competitive compensation package, including a pay range of $12.00 - $15.00 per hour.



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