Front Office Support Specialist

17 hours ago


Palm Bay, Florida, United States Smile Today Dentistry Full time
Supporting Our Community
As a member of our team, you will have the opportunity to make a real difference in people's lives and be part of a growing and ambitious organization. We are committed to delivering exceptional patient care and building strong relationships with our patients. Our team thrives on collaboration, communication, and community, making it an ideal place to build a stable and rewarding career.

About the Role
This is a full-time position that requires excellent communication and organizational skills. The successful candidate will be responsible for managing front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies, and scheduling appointments for multiple providers in the office. They will also be responsible for filing patient insurance claims and following up on outstanding claims, verification of benefits and explanation of coverage. Additionally, they will post insurance and patient payments and process accounts receivables, review treatment plan fees and payment options with patients, and partner with the providers and team to implement Heartland Dental systems to optimize office potential.

About You
We are looking for someone who is passionate about delivering exceptional patient care and has experience working in a fast-paced and customer-centric environment. You should have excellent communication and organizational skills, as well as the ability to work independently and as part of a team. A minimum of 1+ year of experience in a dental or medical setting, preferably with experience in insurance billing and accounts receivable, is preferred. Dentrix or other dental software experience is also a plus.

What We Offer
Smile Today Dentistry offers competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off). We also provide front-loaded education and training, allowing you to develop your skills and advance in your career. Our team thrives on collaboration, communication, and community, making it an ideal place to build a stable and rewarding career. Estimated salary: $45,000 - $60,000 per year.

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