Power Billing Senior Specialist

2 weeks ago


Houston, Texas, United States NRG Full time
Job Summary:

The Power Billing Senior Specialist role is a key position in our fast-paced and growing power business, responsible for delivering complete, timely, and accurate invoices to customers. This role requires a high level of expertise in power billing, with a focus on resolving billing-related issues, auditing invoice details, and interacting with internal groups to ensure customer satisfaction and accurate revenue recognition.

The Senior Specialist will have a deep understanding of power billing and perform complex calculations and special billing requests. They will be responsible for reviewing and resolving daily exceptions, ensuring timely resolution of audit exceptions, and maintaining monthly indexes and COGs mapping.

This role requires strong analytical, mathematical, and organizational skills, as well as excellent oral and written communication skills. The ideal candidate will be able to effectively multi-task and work in a fast-paced environment.

Key Responsibilities:

  • Review and resolve daily exceptions identified through various means, including reports, internal communications, and customer inquiries.
  • Ensure timely resolution of audit exceptions to provide complete, timely, and accurate customer invoices.
  • Maintain monthly indexes and COGs mapping.
  • Remediate customer issues in an accurate and timely manner.
  • Successfully execute and/or adhere to Key Controls in accordance with risk compliance documentation.
  • Proactively identify and implement enhancements and efficiencies to improve timeliness, accuracy, and completeness in customer billing.
  • Participate in projects and other duties as assigned.

Requirements:

  • Bachelor's degree in Finance, Accounting, or Business, or 4 years of commensurate experience in the field or in a related area.
  • 2 years of energy industry experience, preferred.

Working Conditions:

This role is open to open office environment or fully remote work options. Some overtime may be required as special projects arise. 0% travel expected.

Additional Knowledge, Skills, and Abilities:

Analytical, mathematical, and organizational skills. Demonstrates expertise in using Microsoft PowerPoint, Word, and Excel. Excellent oral and written communication skills, ability to communicate findings, make recommendations, facilitate corrections. Ability to effectively multi-task and work in a fast-paced environment.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.

EOE AA M/F/Vet/Disability. Level, Title, and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.



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