Receptionist for Medical Practice
1 week ago
Maternal Fetal Medicine Associates is a distinguished and expanding medical practice dedicated to providing exceptional reproductive healthcare services.
Our team specializes in a comprehensive range of services, from pre-conception counseling to delivery and recovery, ensuring that patients receive state-of-the-art care in a compassionate environment.
We are seeking dedicated individuals to join our team and contribute to our mission of delivering outstanding patient care.
Position Overview
Maternal Fetal Medicine Associates is currently in search of a motivated individual to fill the role of Front Desk Agent within our Patient Services Department. The successful candidate will be responsible for the following duties:
- Greet patients and visitors warmly, both in person and over the phone, ensuring inquiries are addressed promptly. Maintain direct eye contact while interacting with patients and streamline the sign-in and sign-out processes.
- Ensure patient appointments are managed effectively by notifying providers of arrivals, monitoring service delivery against the schedule, and communicating any delays.
- Support the revenue collection process by accurately recording and updating patient financial information, collecting co-pays, and referring accounts to billing coordinators as necessary.
- Actively listen to patient concerns and complaints, providing appropriate solutions or referring them to the relevant staff member when necessary.
- Foster a collaborative environment by maintaining strong working relationships with patient services, clinical services, billing, and other departments.
- Serve as a communication hub by managing phone calls and directing messages to the appropriate personnel, ensuring timely communication.
- Maintain the appearance of public and patient areas, such as the front desk and waiting room, to promote a positive service image.
- No
Pay: $20.00 per hour
Equal Employment Opportunity Statement
We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This position is currently accepting applications.
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