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Restaurant Operations Manager

2 months ago

Dayton, Ohio, United States Checkers & Rally's Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Checkers & Rally's. As a key member of our Corporate Field Operations team, you will be responsible for executing the restaurant plan by achieving sales and profits goals and providing excellent Guest and Team service.

Key Responsibilities
  • Manage the overall restaurant to ensure we are the 1st Choice for our Guests and Employees.
  • Meet budgeted sales and profits by managing all aspects of the P&L.
  • Continually analyze the data and develop and execute plans to improve sales and profits and increase restaurant service and efficiency.
  • Determine staffing needs and hire the right candidates for the right position.
  • Ensure shifts are properly staffed to guarantee consistent operations and Guest satisfaction.
  • Train Team Members and Managers on operations, policies and procedures, and Guest service.
  • Identify and respond to complaints and policy and procedure violations.
  • Provide regular feedback and coaching to employees on their performance.
  • Ensure the restaurant is a safe, clean, and fun environment for our employees and Guests.
What We Offer
  • Operations Excellence: Our team expects and delivers nothing but the best.
  • Training & Development: We bring out the best by ensuring everyone gets well trained.
  • Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's.
  • Benefits & Rewards: We offer comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and incentives.
Requirements
  • High School Diploma or General Education Degree (GED) - Preferred
  • Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communication skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with our fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow