Restaurant Shift Lead
2 weeks ago
We are seeking a Restaurant Shift Lead to oversee the efficient setup of our kitchen and front of house, ensuring seamless operations throughout their shift. This role plays a vital part in delivering exceptional in-house dining experiences and maintaining brand operational standards.
Key Responsibilities
- Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
- Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
- Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
- Communicate and clarify major job duties, priorities, and expectations to team members.
- Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
Requirements
- At least 18 years old
- High School Diploma or equivalent
- Minimum of 1 year of experience in the food & beverage industry
- Full Service and/or Quick Service restaurant experience, preferred
- Proven track record of resolving uncomfortable situations with clients, customers, peers, and direct reports.
- Excellent written and verbal communication
About Us
SSP is an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities.
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