Housekeeping Manager

7 days ago


Hilton Head, South Carolina, United States Marriott Full time
Job Summary

We are seeking an experienced Housekeeping Manager to oversee the day-to-day operations of our housekeeping department at Marriott's Harbour Point and Sunset Pointe at Shelter Cove. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing housekeeping budgets, and conducting human resources activities.

About Us

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We offer a competitive salary and a range of benefits to our employees.

Responsibilities
  • Managing Housekeeping Operations and Budgets: Ensure compliance with all housekeeping policies, standards, and procedures. Review staffing levels to ensure guest service, operational needs, and financial objectives are met. Manage housekeeping budgets to achieve or exceed budgeted goals.
  • Conducting Human Resources Activities: Use on-the-job training tools to train new hires and provide follow-up training as necessary. Establish and maintain open relationships with associates and ensure associate recognition takes place on all shifts.
  • Ensuring Exceptional Customer Service: Set a positive example for guest relations and participate in the development and implementation of corrective action plans to improve guest satisfaction.
Requirements
  • A high school diploma or GED; 3 years experience in housekeeping or related professional area.
  • Or a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.
Benefits

Relocation assistance available. A competitive salary range for this position is $45,000-$60,000 per year, depending on experience. The salary listed above reflects an estimate based on national averages and industry standards for similar positions in the Hilton Head Island area.



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