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Patient Service Representative

2 months ago

Littleton, Colorado, United States AH Rocky Mountain Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at AdventHealth Rocky Mountain. As a key member of our healthcare team, you will provide exceptional support to our patients, families, and healthcare providers.

Key Responsibilities
  • Provide clerical and administrative support to our healthcare team, including reception, telephone, and medical records management.
  • Schedule and confirm patient appointments, and revise appointments as needed.
  • Greet patients and caregivers, and provide assistance as needed to ensure a positive experience.
  • Maintain accurate and confidential patient charts and records, including importing and communicating scanned documents.
  • Follow up with patients who have not kept appointments.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Previous work experience in an office or healthcare setting, demonstrating basic office and computer skills.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
About AdventHealth Rocky Mountain

AdventHealth Rocky Mountain is a leading healthcare provider in the region, committed to delivering high-quality patient care and exceptional service. We are an equal opportunity employer and value diversity and inclusion in our workplace.