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Bilingual Client Support Specialist

2 months ago

The Dalles, Oregon, United States Columbia Gorge Motors Full time
Position Overview

At Columbia Gorge Motors, we prioritize an atmosphere where every customer is treated with utmost respect and dignity. We believe in fostering growth through hard work, collaboration, and innovation. Integrity and honesty are at the core of our business practices.

Benefits Offered

  • Comprehensive medical coverage
  • Dental care plans
  • Vision care options
  • 401(k) retirement savings plan with employer matching
  • Life insurance policies
  • Paid time off
  • Paid holidays throughout the year
  • Profit-sharing opportunities
  • Tuition assistance programs

Key Responsibilities - Duties may include, but are not limited to:

  • Handling incoming calls
  • Processing transactions
  • Maintaining organized records
  • Performing data entry tasks
  • Managing insurance inquiries
  • Processing payments
  • Conducting account collections

Qualifications

  • Education: High School Diploma or Equivalent; a College Degree is advantageous.
  • Experience: 1 to 2 years in an office environment is preferred.
  • Proficient in handling multi-line phone systems
  • Strong ability to manage multiple tasks simultaneously
  • Bilingual capabilities are preferred
  • Familiarity with Microsoft Excel and Word is essential.
  • Strong computer skills are necessary
  • Team-oriented mindset
  • Customer service-focused approach
  • Excellent follow-through abilities.
  • Basic knowledge of accounting principles

Columbia Gorge Motors is an equal opportunity employer. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.