Customer Experience Specialist
5 days ago
**About the Role:**
We are seeking a highly motivated Customer Experience Specialist to join our team at Verge Mobile. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and promoting sales growth.
**Responsibilities:**
- Deliver exceptional customer experiences through effective communication and problem-solving skills.
- Resolve customer complaints and concerns in a timely and professional manner.
- Stay up-to-date on T-Mobile products, services, and promotions to effectively communicate with customers and promote sales.
- Analyze customer feedback and develop strategies to improve customer satisfaction.
**Requirements:**
- Bachelor's degree in Business Administration or related field.
- Minimum 1 year of experience in customer-facing role.
- Proven track record of delivering exceptional customer experiences and resolving customer complaints.
- Excellent communication, interpersonal, and problem-solving skills.
**Estimated Salary:** $40,000 - $55,000 per year.
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