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Director of Operations

2 months ago

Kingston, Massachusetts, United States Plymouth Area Coalition Full time
Job Overview

Salary: Competitive

The Operations Manager will be responsible for overseeing and directing the daily operations of Plymouth Area Coalition, ensuring that the organization functions effectively, securely, and in accordance with its mission. This position encompasses a variety of tasks ranging from volunteer management to facility oversight, all while fostering a positive atmosphere for staff, volunteers, and clients.

Key Responsibilities

General Operations

  • Children's Holiday Fund Program: Manage all facets of the program, including volunteer engagement.
  • Technology Oversight: Serve as the main liaison for all technology-related issues, collaborating closely with IT consultants.
  • Safety and Security: Maintain a secure environment for all personnel, volunteers, and clients.
  • Staff Development: Support training initiatives for shelter personnel as needed.
  • Compliance with Safety Standards: Ensure adherence to high safety standards across all shelter facilities.
  • Reporting: Guarantee the timely completion and submission of necessary reports.
  • Food Pantry Support: Assist the Food Pantry Manager with volunteer coordination and inventory management as required.
  • Facility Oversight: Act as the primary contact for facility maintenance and repairs, coordinating with service vendors as needed.
  • Inventory Management: Supervise the management of supplies and office equipment, ensuring proper ordering and stocking.
  • Operational Improvement: Identify and implement enhancements in operational systems and processes.
  • Cash Management: Oversee the change machine, ensuring it is adequately stocked.
  • Weekly Operations Review: Conduct regular meetings with the CEO to discuss operational matters.

Office Administration

  • Recruitment Support: Assist in managing the recruitment process from candidate sourcing to onboarding.
  • State Invoicing: Provide administrative assistance for state invoicing tasks.
  • Donation Management: Track and manage donations within the organization's system.
  • HRIS Management: Lead the administration of the Human Resources Information System, covering employee management, recruitment, onboarding, and offboarding.
  • Constituent Management: Oversee the administration of the constituent management system.
  • Mail Operations: Manage the distribution and processing of all incoming and outgoing mail.
  • Banking Operations: Ensure accurate and timely bank deposits.
  • Additional Responsibilities: Perform other tasks as assigned by the CEO.
Qualifications
  • Certification: Must obtain CPR and First Aid certification within the first six months of employment.
  • Experience: A Bachelor's degree or a minimum of five years of relevant operations management experience.
Skills and Attributes
  • Ability to collaborate with a diverse range of individuals and demonstrate flexibility.
  • Resilience and a positive approach to overcoming challenges.
  • Proactive in recognizing and implementing operational enhancements.
  • Commitment to the non-profit sector and the mission of Plymouth Area Coalition.
Physical Requirements
  • Ability to stand, sit, and walk for extended periods.