Customer Service Associate

10 hours ago


Montgomery, Alabama, United States Alabama Title Loans Full time
Customer Service Representative

Are you passionate about delivering exceptional customer experiences and building long-lasting relationships? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you

About the Role

As a Customer Service Representative at Alabama Title Loans, you will be the first point of contact for our customers, providing them with top-notch service and support. You will learn all aspects of our business and culture, using that knowledge to provide our customers with the best products and services to meet their individual financial needs.

Why Work with Us?
  • We offer best-in-class training to help you succeed in your role.
  • We promote from within, so you'll have opportunities to advance your career.
  • You'll work with a team of professionals who will support and guide you every step of the way.
  • We offer competitive wages and a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
Preferred Qualities and Experience
  • 1+ years of customer service, sales, or collections experience.
  • A teamwork mentality developed through team sports or other group activities.
  • Some college or military experience.
  • A passion for customer service and a desire to deliver exceptional experiences.
  • A general understanding of basic math and the ability to learn.
  • A pleasant and inviting phone voice.
  • The ability to approach strangers like friends.
Minimum Required Education and Qualifications
  • A high school diploma or equivalent.
  • The ability to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • A reliable form of personal transportation and a valid driver's license.


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