Member Specialist
1 week ago
We are seeking a highly skilled and customer-focused Member Specialist to join our team at Sam's Club. As a Member Specialist, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities:- Member Service: Provide prompt and courteous service to members, answering questions and resolving issues in a professional and respectful manner.
- Store Maintenance: Maintain a clean and organized store environment, including the self-checkout area, by restocking shelves, sweeping and mopping floors, and disposing of trash.
- Inventory Management: Assist with receiving and stocking merchandise, including checking inventory levels and reporting discrepancies.
- Security and Safety: Observe and report any potential security or safety risks, and assist with emergency response procedures as needed.
- Training and Development: Assist with training new associates on company processes and procedures, and participate in ongoing training and development opportunities to improve skills and knowledge.
- Customer Service Experience: Previous experience in customer-facing roles, such as retail or hospitality, is preferred.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with members, associates, and management.
- Teamwork and Adaptability: Ability to work effectively in a team environment, with a positive attitude and a willingness to adapt to changing situations.
- Competitive Pay: Earn a competitive hourly wage, with opportunities for performance-based bonuses and promotions.
- Benefits Package: Enjoy a comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
- Paid Time Off: Receive paid time off, including PTO, parental leave, and bereavement leave, to maintain a healthy work-life balance.
At Sam's Club, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our associates are the heart of our business, and we are committed to providing them with the tools and resources they need to succeed.
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Member Specialist
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