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Tool Service Technician

1 month ago

Elmhurst, Illinois, United States Hilti Corporation Full time
Job Summary

As a Tool Service Technician at Hilti Corporation, you will play a crucial role in maintaining a quality service outlet for the repair of Hilti equipment. Your primary responsibility will be to perform duties in a timely and efficient manner, ensuring that all repairs are completed to the highest standards.

Key Responsibilities
  • Maintain superior technical knowledge and skills through continuous professional development
  • Perform high-quality repairs to Hilti products through proper problem diagnosis and application of prescribed corrective measures
  • Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools
  • Conduct final functional and safety testing after every repair to ensure customer safety
  • Assist in maintaining adequate parts inventory and ensuring best-in-class repair service to Hilti customers
  • Travel to participate in Tool Repair Workbench Summits to assist with benchmarking repairs, reducing cost of goods sold, and standardizing repairs throughout the repair network
  • Provide data and information to Hilti quality and product managers that are used to identify potential improvements to the overall quality and safety of Hilti tools
Requirements
  • High School Diploma/GED or equivalent experience required
  • Experience in mechanical or electrical repairs
  • Experience using Windows applications preferred
What We Offer

In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy, paid family leave, educational reimbursement, and student loan assistance. We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring.