Amazon DMS Programmer Writer, Service Docs
3 days ago
We are seeking a skilled programmer writer to join our team at Amazon Development Center U.S., Inc. as a Technical Content Experience (TCX) team member. As a programmer writer, you will be responsible for creating and maintaining high-quality technical content for Amazon DMS customers.
Key Responsibilities- Create and maintain accurate, discoverable, and well-organized technical content for Amazon DMS customers.
- Work with metrics and stakeholders to improve DMS documentation and UX to enhance customer experience.
- Develop scripts, sample code, and technical procedures that are easy to use.
- Produce multi-service code examples that reflect common customer journey and usage patterns.
- Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests.
- Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms.
- Provide thorough and insightful peer code reviews.
- Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples.
- Implement efficiencies that increase team output.
- Anticipate customer needs and be the first customer.
- Dive deep to become a subject-matter expert in your area of ownership.
- Impact product CX, UX design, roadmap priorities, and engineering team goals.
The AWS Documentation team writes and provides support for a diverse technical audience, including developers, DevOps professionals, IT professionals, and technical program managers. We innovate, research, learn, and experiment to provide high-quality documentation and code examples to our customers.
What We Offer- A dynamic team of talented, geographically distributed, highly technical communicators.
- A customer-obsessed culture that values work-life balance and flexibility.
- Opportunities for career growth and professional development.
- A comprehensive benefits package, including medical, financial, and other benefits.
- 5+ years of experience in a technical writing or programming role with high-quality written work artifacts.
- Proven experience designing and delivering developer-oriented documentation.
- Experience with cloud computing, including cloud storage technologies.
- Experience with open-source libraries.
- Experience with API documentation.
- Experience working directly with software engineering and development teams.
- Strong written and verbal communication skills.
- Passion for learning new tools, programming languages, and techniques.
- Passion to thrive in a fast-paced, ever-changing environment.
- A proactive and open-minded attitude to resolving problems and delivering results.
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