Administrative Support Specialist

7 days ago


Charlestown, Massachusetts, United States State of Massachusetts Full time
Role Overview
We are seeking a highly skilled Administrative Associate - Member Services to join our team at the Massachusetts Teachers' Retirement System. This role plays a vital part in ensuring the smooth operation of our member services department, providing exceptional support to our members and stakeholders.

Key Responsibilities:
  • Provide administrative support to the member services team, including answering phone calls, responding to emails, and resolving member inquiries.
  • Process and maintain accurate records, both physical and digital, to ensure compliance with state regulations.
  • Develop and implement effective solutions to improve member engagement and satisfaction.


Salary Information:
This full-time position comes with an attractive salary of $45,900 per year, reflecting the competitive compensation package offered by the State of Massachusetts. Benefits include comprehensive health insurance, generous retirement plans, and opportunities for professional growth and development.

Requirements and Qualifications:
To succeed in this role, you will need to possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. A degree in Business Administration or related field is desirable, but not essential. We encourage applications from candidates with experience in administration, customer service, or a related field. As a member of our team, you will be expected to demonstrate strong problem-solving skills, attention to detail, and a commitment to delivering high-quality results.

Benefits:
As a valued member of our team, you can expect to enjoy a range of benefits, including:
  • Comprehensive health insurance, covering medical, dental, and vision care.
  • Generous retirement plans, including access to the Massachusetts Teachers' Retirement System.
  • Opportunities for professional growth and development, including training programs and mentorship initiatives.


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