Administrative Associate
3 weeks ago
**Company Overview**
The Massachusetts Teachers' Retirement System is a state-run pension system that serves the educational community. As an Administrative Associate - Member Services Specialist, you will play a crucial role in supporting our members and ensuring they receive the best possible service.
Estimated Salary: $45,900 per annum
**Job Description:**
We are seeking a highly organized and detail-oriented individual to join our team as an Administrative Associate - Member Services Specialist. In this role, you will be responsible for providing exceptional customer service to our members, responding to their inquiries, and resolving any issues they may have.
Key Responsibilities:*
- Respond to member inquiries via phone, email, or in-person
- Resolve member complaints and issues in a timely and professional manner
- Provide accurate and timely information to members regarding their benefits and services
- Collaborate with other teams to ensure seamless communication and service delivery
- Maintain accurate records and reports related to member interactions
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 1 year of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficiency in Microsoft Office applications, particularly Excel and Word
Benefits:
We offer a comprehensive benefits package, including health insurance, retirement plan, paid time off, and opportunities for professional growth and development.
Location: 500 Rutherford Ave., Charlestown, MA 02129
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Administrative Support Specialist
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Charlestown, Massachusetts, United States State of Massachusetts Full timeRole OverviewWe are seeking a highly skilled Administrative Associate - Member Services to join our team at the Massachusetts Teachers' Retirement System. This role plays a vital part in ensuring the smooth operation of our member services department, providing exceptional support to our members and stakeholders.Key Responsibilities:Provide administrative...
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Charlestown, Massachusetts, United States State of Massachusetts Full timeJob SummaryThe Massachusetts Teachers' Retirement System seeks an Administrative Associate to support the Member Services team in Charlestown, MA. As a key member of our team, you will provide exceptional service to our members, process requests, and maintain accurate records.About UsThe Massachusetts Teachers' Retirement System is the pension plan for the...
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Administrative Associate
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Charlestown, United States State of Massachusetts Full timePOSITION POSTING: Massachusetts Teachers' Retirement System FUNCTIONAL TITLE: Administrative Associate - Member Services LOCATION: 500 Rutherford Ave., Charlestown, MA 02129 STARTING SALARY: $45,900 DATE OF POSTING: Monday, September 16, 2024 The Mas Administrative, Associate, Member Services, Member Service, Retirement, Staff
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