Destination Coordinator
2 weeks ago
Embark on a dynamic career with Princess Cruises, the world's leading cruise line. We are seeking an experienced Destination Coordinator to join our team as an International Shore Excursion Specialist.
Company OverviewAs a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. With over 60 years of experience in the industry, we've built a reputation for delivering exceptional service to our guests from around the globe.
Job DescriptionThe successful candidate will be responsible for coordinating shore excursions in international destinations. Key responsibilities include:
- Serving as a sales agent and achieving financial targets while following guidance from the Shore Excursion Manager.
- Following established sales techniques and recognizing opportunities to upsell tours or sell additional tour products.
- Participating in regular tours and training to gain knowledge of all tour programs, sales techniques, and policies.
We're looking for someone with a strong background in shore excursion operations, preferably in an international environment. The ideal candidate should possess:
- Minimum 1 year experience in shore excursion operations with a land-based resort or tour company.
- Minimum 1 year sales experience in a related field, with the ability to conduct financial transactions quickly and accurately.
- Fluent English language skills, both verbal and written, with a strong understanding of customer service principles.
- Knowledge of Japanese language is highly desirable.
As an employee of Princess Cruises, you'll enjoy a range of benefits, including comfortable cabin accommodations, meals, and access to extensive learning and recreational programs. Our commitment to diversity and inclusion means that we welcome applications from talented individuals from all backgrounds.
We offer a competitive salary range of $45,000-$65,000 per annum, depending on experience. If you're passionate about delivering exceptional customer experiences and working in a dynamic, fast-paced environment, we'd love to hear from you.
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