Housekeeping Operations Manager

2 weeks ago


Detroit, Michigan, United States Compass Group Careers Full time
Job Summary

As a key member of our team, the Operations Manager will play a vital role in ensuring the smooth operation of our support services. This includes coordinating tasks, supervising staff, and providing exceptional customer service.

Key Responsibilities
  • Establish and maintain high standards for staff performance and customer satisfaction.
  • Develop and implement effective work schedules and procedures to ensure efficient service delivery.
  • Recruit, train, and develop a team of skilled support services staff.
  • Conduct regular inspections and provide recommendations for improvement.
  • Prepare and present regular reports on goals, accomplishments, and future plans.
  • Provide ongoing education and training to staff to enhance their skills and knowledge.
  • Communicate effectively with staff, administration, and other departments to ensure seamless service delivery.
Requirements
  • 4+ years of experience in support services, military, housekeeping, or facilities maintenance.
  • At least 1 year of supervisory experience in a support service-related field with high customer/client contact.
  • Excellent communication and interpersonal skills.
  • Ability to multitask, prioritize, and maintain organization in a fast-paced environment.
  • Leadership skills and ability to motivate and develop staff.
  • Proficient computer skills and knowledge of MS Office products.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Crothall Healthcare is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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