Hotel Operations Manager

1 day ago


Detroit, Michigan, United States Marriott Full time
Job Summary

As a Hotel Manager at Marriott, you will be responsible for leading the strategic business operations of the property and acting as General Manager in their absence. This role involves overseeing various departments, including Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary, and Event Management. You will work closely with direct reports to develop and implement the operations strategy, ensuring alignment with the brand's service strategy and initiatives. Your goal will be to deliver exceptional guest experiences, drive revenue growth, and maximize financial performance.

Key Responsibilities
  • Develop and implement operational strategies to drive guest satisfaction and financial results.
  • Lead and manage a team of operations managers to ensure seamless execution of daily operations.
  • Collaborate with department heads to identify areas of improvement and implement solutions.
  • Monitor and analyze financial reports to inform business decisions.
  • Ensure compliance with brand standards and company policies.
Requirements

To be successful in this role, you will need:

  • A 2-year degree in Business Administration, Hotel and Restaurant Management, or a related field, with 8 years of experience in management operations, sales, and marketing.
  • Or a 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or a related field, with 6 years of experience in management operations, sales, and marketing.
What We Offer

As a Hotel Manager at Marriott, you will have the opportunity to work with a global brand, develop your leadership skills, and be part of a dynamic team. We offer a competitive salary range of $170,000-$213,000 annually, as well as opportunities for professional growth and development.

Marriott International is an equal opportunity employer, committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.



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