Housekeeping Room Attendant

1 week ago

Detroit, Michigan, United States Aparium Hotel Group Full time
About the Role

We are seeking a highly detail-oriented and organized individual to join our housekeeping team as a Room Attendant. As a key member of our team, you will be responsible for maintaining the cleanliness and organization of our guest rooms and spaces, ensuring a high level of quality and attention to detail.

Responsibilities
  • Uphold and role model the company's principles of People, Place, and Character, while embodying our values that drive collaboration, intuitive service, and translocal hospitality.
  • Adhere to the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen and terry, and completing assigned checklists.
  • Collaborate with housekeeping leadership, demonstrating a united front as a team committed to providing the best possible guest experience.
  • Take pride in your work, strictly adhering to health, safety, and sanitary guidelines.
  • Work in an organized fashion following the sequence of service with the utmost respect for your equipment and workspace.
  • Demonstrate a professional sense of urgency while in the guest rooms and public space to provide an thoughtful guest experience by keeping spaces clean and well organized.
  • Foster open lines of communication within the department by actively participating in daily line ups and monthly housekeeping all staff meetings, maintaining a transparent dialogue among the team to voice ideas and concerns, while course-correcting any missed opportunities.
  • Actively participate in feedback sessions with Housekeeping Leadership to further develop your skill set and improve upon housekeeping standards and practices.
  • Maintain regular communication with the housekeeping leadership team to ensure alignment on priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation
  • Observe conditions of furniture, walls, trim work and carpeting and report anything substandard to the housekeeping leadership and/or engineering department to make corrections and improvements as needed
Requirements
  • A passion for the importance of cleanliness, initiative to learn and pride in those we serve
  • Basic knowledge of cleaning techniques, safety procedures and requirements
  • Conversational proficiency of the English language to receive and execute verbal and written communication and direction
  • Adaptable interpersonal communication skills to address employees at all levels of the hotel
  • Ability to work in a fast-paced environment for extended periods of time to meet high volume business
  • Ability to lift, balance and carry up to 25 lbs. to transport carts, cleaning supplies, linen, equipment, etc.
  • Ability to lift, balance and carry (with assistance) up to 100 lbs. to transport mattresses, inventory, equipment, etc.
  • Ability to stand or walk for prolonged periods to clean and organize the guest rooms, spaces, storage, equipment, etc.

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