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Front Office Manager

2 months ago

South Yarmouth, Massachusetts, United States Red Jacket Resorts Full time

Red Jacket Resorts is seeking a skilled Front Office Supervisor to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Key Responsibilities:

* Provide exceptional guest service, ensuring a positive experience for all visitors
* Manage front office operations, including staff supervision and training
* Anticipate and respond to guest needs, resolving issues promptly and efficiently
* Collaborate with other departments to ensure seamless guest experiences
* Stay up-to-date on hotel policies, procedures, and services

Requirements:

* 2+ years of experience in a front office or guest services role
* Strong leadership and communication skills
* Ability to work a flexible schedule, including evenings and weekends
* Knowledge of hotel operations and procedures

If you are a motivated and customer-focused individual with a passion for delivering exceptional guest experiences, we encourage you to apply.