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Service Excellence Representative

2 months ago

Saginaw, Michigan, United States TalentCare Full time

Become a Vital Part of Our Team as a Client Support Specialist

At TalentCare, we are seeking a dedicated individual to join our team in a role that focuses on enhancing patient experiences. As a Client Support Specialist, you will:

  • Manage patient scheduling and appointments while efficiently handling multiple phone lines.
  • Act as a key communicator, relaying essential information between patients and healthcare providers.
  • Process payments, verify insurance details, and oversee all scheduling responsibilities.
  • Coordinate patient evaluations, follow-ups, and appointment reminders to ensure seamless care.
  • Track and manage clinic referrals to guarantee timely processing.

Essential Qualifications:

  • A high school diploma or equivalent is required.
  • Possession of a valid driver's license and dependable transportation.
  • Strong communication skills and the ability to multitask effectively.
  • A positive demeanor, robust work ethic, and a compassionate approach towards patients.

About TalentCare:

We are a progressive healthcare facility committed to delivering personalized care through innovative technology. Our team prioritizes collaboration, professional development, and the well-being of our patients.