Client Services Coordinator

2 weeks ago


Santa Fe Springs, California, United States JANUS et Cie Full time
Job Overview

JANUS et Cie, a renowned design-focused leader in the furniture industry, is seeking a detail-oriented individual to work as a Client Services Specialist. This role will support our Sales Reps in coordinating all sales accounts for their territory.

We are a 40-year-old company that offers high-end indoor and outdoor furnishings, with a strong presence in major locations throughout the U.S. Our commitment to world-class products, marketing programs, and brand recognition, combined with exemplary service, has earned us a solid reputation in the industry.

This is an office-based position located in Santa Fe Springs, CA, with an hourly range of $22-$24.

Key Responsibilities
  • Building and maintaining effective working relationships with sales teams, vendors, clients, and end-users.
  • Partnering with assigned sales reps to manage day-to-day activities of all accounts.
  • Preparing sales quotes and processing complex orders.
  • Invoicing and collecting payments, and releasing shipments to clients.
  • Answering questions regarding changes and status of orders.
  • Ensuring thorough knowledge of product lines and options to clients.
  • Resolving issues related to orders, shipments, and payments.
Requirements
  • Detailed individual with a sense of urgency and ability to prioritize.
  • Good judgment and ability to make timely and responsible decisions affecting customer needs.
  • Able to build relationships with colleagues and clients.
  • Able to juggle multiple projects and handle pressure without compromising quality.
  • Self-motivated and able to work with minimal supervision.
  • Great customer service and communication skills.
Our Brand Values
  • We listen to our customers.
  • We rely on our members.
  • We honor integrity.
  • We embrace continuous learning.
  • We lead with design.
  • We create value.
  • We make the world better.


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