Waxing Services Coordinator

2 days ago


Redwood City, California, United States European Wax Center Full time
The Guest Services Associate is responsible for creating a welcoming environment for our guests, addressing their questions, and providing exceptional customer service. To excel in this role, you should be highly organized, possess strong communication skills, and be able to work effectively in a team setting. You will also promote and sell our wax passes, earning commissions along the way. If you are enthusiastic about working in a fast-paced environment, are passionate about delivering exceptional customer service, and want to advance your career in the beauty industry, this is the perfect opportunity for you

Key Responsibilities:
  • Provide exceptional customer service to our guests.
  • Promote and sell our wax passes, earning commissions.
  • Address guest questions and concerns promptly and professionally.
  • Maintain a clean and inviting atmosphere for our guests.
  • Restock supplies and conduct opening and closing procedures efficiently.

Requirements:
  • High school diploma or equivalent required.
  • 1 year of sales experience preferred.
  • In-person work location.
  • Flexible availability, including weekends.
  • Positive and personable demeanor.
  • Receptive to feedback and able to work independently.
  • Experience in a fast-paced environment.
  • Professional appearance.
  • Strong communication skills.
  • Experience with POS systems preferred.
  • Must be 18+ years old.

Benefits:
  • $15-$20 per hour based on experience and performance.
  • Commissions earned from wax pass sales.
  • Participation in monthly competitions.

Others:
  • Shifts: Monday to Friday (8:00 AM - 2:00 PM) and/or (2:00 PM - 8:30 PM), Saturday 8:30 AM - 5:00 PM / 10:00 AM - 6:30 PM, Sunday 10:00 AM to 6:30 PM.
  • Weekend availability for Saturday or Sunday required.


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