Customer Service Ambassador

1 week ago


Redwood City, California, United States Savers | Value Village Full time
Immerse yourself in a world of reuse and recycling as a Customer Service Associate at Savers | Value Village.

We are looking for individuals who share our passion for sustainability and customer satisfaction. As a Customer Service Associate, you will be the face of our brand, providing exceptional service to our customers and donors while upholding the highest standards of quality and integrity.

About the Role:

This is a full-time or part-time opportunity that offers comprehensive onboarding and training from day one. You will receive expert guidance from our in-house training department, Savers University, which develops and delivers robust training programs tailored to every team member across our organization.

Key Responsibilities:

- Provide outstanding customer service, ensuring a positive experience for every customer interaction
- Maintain a high level of product knowledge, showcasing our unique items and inspiring customers to find their next treasure
- Work collaboratively with colleagues to achieve sales goals and promote a positive store environment
- Participate in visual merchandising and store displays to create an engaging shopping experience

What We Offer:

- Competitive pay: $17.00 - $18.50 per hour, depending on job duty/position
- Opportunities for career growth and professional development within a purpose-driven company
- Comprehensive benefits package, including healthcare plans, paid time off, and employee assistance programs
- Discounts on store merchandise and flexible spending accounts for eligible expenses
- A fun and supportive work environment that values teamwork and recognition

Our Culture:

At Savers | Value Village, we pride ourselves on being a community-focused organization that champions reuse and inspires a future where secondhand is second nature. We redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, providing valuable funding for local nonprofit organizations and making a positive impact on the environment.

Why Join Us:

- Be part of a dynamic team that shares your values and passions for sustainability and customer satisfaction
- Develop new skills and expertise through comprehensive training programs and ongoing support
- Enjoy a competitive compensation package and opportunities for career growth
- Contribute to a purpose-driven organization that makes a meaningful difference in the lives of our customers, donors, and the environment

How to Apply:

Please submit your application, including your resume and a brief cover letter outlining your experience and qualifications for the role.

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