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Retail Sales Associate

2 months ago

Bowie, Maryland, United States The UPS Store Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at The UPS Store. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products and services, and driving sales growth.

Key Responsibilities
  • Customer Service: Greet and assist customers with enthusiasm, building rapport and trust to drive sales and loyalty.
  • Product Knowledge: Provide expert guidance on our services and products, offering customized solutions to meet each customer's unique needs.
  • Shipping and Packing: Process shipments, pack items securely, and ensure accurate documentation for smooth transactions.
  • Printing and Copying: Operate printing and copying equipment delivering high-quality results timely.
  • Mail and Package Handling: Handle mail and packages with care and efficiency.
  • Store Maintenance: Maintain a clean and organized store to uphold brand standards.
  • Team Collaboration: Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
Perks and Benefits
  • Paid Training: Comprehensive paid training and ongoing support to help you succeed and reach your full potential.
  • Flexible Hours: Flexible hours with no late nights, stores close at 6:30PM Monday-Friday, 5PM Saturday, and 3PM Sunday.
  • Sick Pay: Paid sick leave.
  • Dental and Vision Insurance: Comprehensive dental and vision insurance.
  • 401K Retirement Plan: 401K retirement savings plan with match.
  • Opportunities for Growth: Opportunities for growth and advancement within our multi-location ownership structure.
  • Uniforms Provided: Uniforms provided.
  • Employee Discounts: Employee discounts.
  • Paid Parking: Paid parking.
Qualifications
  • Customer-Facing Experience: 1 to 2 years of previous customer-facing retail experience.
  • Availability: Available to work weekends (Sat & Sun) as required.
  • Lifting Ability: Able to lift 40+ pounds.
  • Communication Skills: Strong communication and teamwork skills.
  • Multi-Tasking Ability: Ability to multi-task and thrive in a fast-paced environment.
  • Attention to Detail: Detail-oriented with a commitment to accuracy and quality.
  • Computer Skills: Computer skills, including Microsoft Office and POS devices.
  • Verbal and Written Communication: Strong verbal and written communication skills, including spelling and math.