Luxury Consignment Valuation Specialist

4 weeks ago


Miami, Florida, United States The RealReal Full time

As a Valuation Manager at The RealReal, you will be responsible for facilitating day-to-day valuation appointments and servicing clients at our Luxury Consignment Office.

As a subject-matter expert, you will support supply drives through valuations, remote pricing, and educating our consignors, customers, and peers.

Provide pre-consignment pricing services to consignors and sales team members as directed by the Luxury Consignment Office.

Work with the Store Manager to understand customer needs and stay current with in-store operations.

Handle all other requests as necessary to support the Luxury Consignment Office and Retail Store as determined by the Senior Manager, Valuations Team.

Must be flexible to work certain weekend days.

~2-5 years of experience working in the luxury space in a customer-facing role.

~Knowledge of luxury handbags in the primary or secondary market.

~Bachelor's degree from an accredited college or university preferred.

~Passion for delivering a luxury experience each and every day.

~Ability to foresee potential obstacles well in advance of campaign launch dates and to problem-solve in order to ensure proper execution of Valuation office processes.

Bachelor's degree from an accredited college or university preferred.

Benefits include:

  • Employee Stock Purchase Plan
  • Medical, Dental & Vision Insurance
  • Unlimited Discretionary Time Off (DTO)* and 10 Paid Company Holidays
  • *The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 30 million members.
  • With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items.
  • We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day.
  • As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry, and watches, art, and home-in support of the circular economy.
  • We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping.
  • We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing, and listing their items, as well as handling shipping and customer service.
  • The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status.
  • That's why diversity and inclusion are vital to our priorities as an equal opportunity employer.
  • You can read about our Diversity Equity and Inclusion program here.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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