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Operations Supervisor

2 months ago

Juneau, Alaska, United States HAP Alaska-Yukon Full time
{"Job Title": "Supervisor, Operations", "Job Description": "Job Summary

As a key member of our team, you will oversee daily transportation operations, ensuring seamless execution and exceptional guest experiences. Your expertise will drive safety, service excellence, and operational efficiency.

Key Responsibilities
  • Supervise a transportation services team and activities.
  • Develop and implement transportation schedules and operations.
  • Provide guidance and support to staff on operations, product knowledge, and customer service.
  • Ensure compliance with company policies, objectives, and regulatory requirements.
  • Utilize computer business applications to manage operations.
  • Hold a valid driver's license with a clean driving record and a Commercial Driver's License (CDL).
  • Pass a Department of Transportation (DOT) physical and drug screen.
  • Participate in our sustainability program, 'Sustain Alaska & the Yukon', and contribute to a safe workplace culture.
  • Deliver exceptional customer service to guests, colleagues, and vendors.
  • Embody a diverse, equitable, and inclusive work environment.
  • Be eligible to work in the United States.
Requirements
  • Ability to prioritize tasks, manage time, and work effectively in a team environment.
  • Capacity to work independently with minimal supervision while achieving daily goals.
  • Support and comply with company policies, procedures, and health and safety standards.
  • Ability to stand/walk/work on feet for a minimum of 8 hours per day.
Benefits
  • Free cruise after your first season.
  • Reward for Referral Program.
  • Experience of a lifetime.
  • Rewards & Incentives.
  • Community Service.
  • Employee Activities.
  • Professional Growth.
", "lang_code": "en-US"}