Technical Business Systems Analyst II

2 weeks ago


Tacoma, Washington, United States Umpqua Bank Full time
About the Role:

As a Technical Business Systems Analyst II at Umpqua Bank, you will play a critical role in designing and implementing business systems that meet the evolving needs of our organization. Your expertise in analyzing complex business problems and developing effective solutions will be instrumental in driving business growth and improvement.

Key Responsibilities:
  • Design and implement business systems that meet business requirements
  • Develop and maintain system configurations and parameters to control system functionality
  • Minimize implementation risks through the development and adherence to change procedures
  • Evaluate internal technical needs and recommend solutions
  • Partner with business stakeholders and internal or vendor development resources to create enhancements or fixes based on business needs
  • Develop system and functional requirements
  • Analyze release notes to assist business owners and stakeholders in deciding on how new functionality might be used
  • Assist with testing and analyze results
  • Partner with end users to identify, evaluate, and communicate system incidents to appropriate technical resources for resolution
Requirements:
  • Bachelor's Degree in IT, MIS, Finance, Business, or related field
  • 4-7 years of technical bank operations experience required
  • Knowledge of project management with Microsoft DevOps, bank operations, Microsoft Azure, bank products, and mortgage, installment, and commercial loans
  • Extensive familiarity with financial institution computer and operating system features and third-party products
  • Advanced knowledge of user acceptance testing methodologies, principles, and practices of process development and implementation along with comprehensive banking/business unit system, software, and applications
  • Advanced PC program skills with extensive experience with Excel, data warehouse products, and other similar systems
  • Ability to handle complex problems to achieve department goals
  • Extensive verbal and written communication skills for a variety of audiences (both technical and non-technical)
  • Ability to analyze problems of a technical nature with high accuracy and attention to detail
  • Ability to accurately document problems and resolutions
Work Environment:

This role is fully onsite.



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