Event Operations Director
1 week ago
We are seeking an experienced Event Operations Director to lead our front-of-house operations and ensure seamless event execution. This role involves supervising a team of full-time staff, part-time student employees, and vendors to deliver exceptional customer service and create memorable experiences.
Key Responsibilities- Schedule Management: Oversee daily scheduling, ensuring adequate staffing for events, meetings, and conversions.
- Team Leadership: Supervise and develop a team of Operations Coordinators, Operations Supervisor, and part-time student staff to achieve exceptional customer service and event execution.
- Event Execution: Collaborate with clients and vendors to plan and execute events, including setup, logistics, and crowd control management.
- Training and Development: Develop and implement training programs for staff, focusing on customer service, event planning, and safety procedures.
- Communication: Effectively communicate with clients, vendors, and internal stakeholders to ensure smooth event execution and address any concerns or issues.
- Education: A four-year degree from an accredited college or university is required.
- Experience: At least five years of relevant experience in event facility operations or a related field, including experience in supervising and managing full-time staff.
- Skills: Excellent leadership, communication, and problem-solving skills, with a strong ability to work under pressure and adapt to changing situations.
- Certifications/Licenses: Possession of a valid driver's license may be required.
The estimated annual salary for this position is $92,000 - $102,000, based on market research and industry standards.
Benefits and Working ConditionsThis is a regular, full-time position that requires flexibility and willingness to work long and irregular hours, including evenings, weekends, and holidays as needed by event schedule. The work environment may involve exposure to various elements, including but not limited to sun, heat/cold, dust, pollens, and other environmental risks.
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