Medical Call Center Representative

4 days ago


Rochester, Minnesota, United States Community Health Service Inc. Full time
Job Overview

Community Health Service Inc. is seeking a skilled Medical Call Center Representative to join their team in Rochester, MN.

The estimated salary for this role is $40,000 - $55,000 per year, depending on experience.

Responsibilities
  • Manage high volumes of inbound and outbound calls, providing assistance to patients and processing payments over the phone.
  • Update patient information in the Electronic Health Record (EHR) and navigate through patient charts to locate relevant information.
  • Verify insurance coverage, pharmacy information, and other clinical details related to patient visits.
Requirements
  • High school diploma or GED required; medical administration certificate or 2 years of experience in medical reception preferred.
  • Bilingual English/Spanish skills highly valued.
  • Ability to use Microsoft Word for basic correspondence and adapt to a fast-paced environment.


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