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Community Health Advocate

2 months ago

Mesa, Arizona, United States UnitedHealthcare Full time
Job Title: Field Based Community Health Worker

At UnitedHealthcare, we're committed to simplifying the healthcare experience and creating healthier communities. As a Field Based Community Health Worker, you'll play a vital role in removing barriers to quality care and making a meaningful impact on the lives of millions of people.

Job Summary:

The Field Based Community Health Worker is responsible for assessing, planning, and implementing care strategies that are tailored to individual patient needs. You'll work closely with community organizations and members to ensure they receive the most appropriate level of care, while also identifying and initiating referrals for social service programs.

Key Responsibilities:
  • Create a positive experience and relationship with members
  • Support regular visits to primary physicians to keep members out of the hospital
  • Keep members actively engaged with their primary physicians
  • Support members in picking up their prescriptions
  • Proactively engage members to manage their care
  • Provide member education
  • Support transitions of care
  • Help keep members compliant with their care plans
  • Partner with the care team to address member needs
Requirements:
  • 4+ years of community outreach work or volunteering experience
  • 2+ years of experience working or volunteering in the Community Health setting in a field-based healthcare role
  • 2+ years of experience working or volunteering in the local Community, with demonstrated knowledge of culture and values within the Community and familiarity with the resources available within the Community
  • Intermediate computer proficiency, including MS Word, Excel, and Outlook, and the ability to use multiple web applications
  • Access to a designated quiet workspace in your home, with the ability to secure Protected Health Information (PHI)
  • Live in a location that can receive an approved high-speed internet connection or leverage an existing high-speed internet
  • Reside within a commutable distance to Pima and Maricopa Counties in Arizona
  • Ability to travel locally approximately 60% of the time and up to 100 miles round trip with Reliable transportation, that will enable you to travel to client and/or patient sites within a designated area, with a current and non-restricted state of Arizona Driver's License and State-required insurance
Preferred Qualifications:
  • Community Health Worker (CHW) State course completion
  • Licensed Practical Nurse (LPN), Certified Nursing Assistant/Home Health Aide, Certified Medical Assistant
  • Experience with arranging community resources
  • Experience with electronic charting
  • Experience working in team-based care
  • Knowledge of Medicaid population
  • Background in managing populations with complex medical and behavioral needs
  • Bilingual - Spanish
What We Offer:

At UnitedHealth Group, we're committed to creating a healthier atmosphere and removing barriers to quality care. We offer a comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Competitive base pay
  • Full and comprehensive benefit program
  • Performance rewards
  • Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

We're an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.