Customer Service Ambassador

5 days ago


Alpharetta, United States Sports Warehouse, Inc. Full time
About Us:
Sports Warehouse, Inc. is an e-commerce company specializing in sports and recreational products. Our mission is to deliver exceptional shopping experiences by recommending perfect products and providing unparalleled service. We cater to enthusiasts of tennis, pickleball, running, bass fishing, equestrian sports, ice and roller hockey, inline skating, roller derby, and skateboarding.

We are seeking a reliable and personable Customer Service Representative to help build lasting relationships with our Inline Warehouse and Ice Warehouse customers. You will serve as a direct point of contact between the company and customers, supporting their needs through various communication channels in a professional and timely manner.

The ideal candidate should have first-hand experience playing ice/roller hockey or roller derby. They should possess excellent verbal and written communication skills, be able to problem solve, and utilize available resources to locate answers to product/order questions. The ability to multi-task and remain composed under pressure is essential.

Benefits:
Full-time employees are eligible for medical, dental, and vision benefits, paid vacation time, life and short-term disability insurance, merchandise discounts, access to on-site fitness facilities, paid sick time, 401(k), profit-sharing programs, opportunities for growth, and employee appreciation events.
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