Technical Product Training Specialist
2 weeks ago
Ziehm Imaging - Orthoscan Inc. is seeking a highly motivated and career-oriented professional to join our team as a full-time Technical Product Training Leader.
Job Summary:The Technical Product Training Leader will provide detail-oriented and organized technical training to support our training programs for the Orthoscan and Ziehm product lines.
Key Responsibilities:- Design, develop, and deliver engaging product training tools for new and existing products.
- Work closely with engineers, product managers, sales, and marketing to ensure that their training programs accurately reflect the latest features, installation, and functionality.
- Coordinate logistics for the training sessions including attendance and scheduling, room setup and equipment preparation.
- Manage training materials and resources to keep relevant and current including presentations and organizing online resources and company portal registrations.
- Monitor attendance and archive objective evidence of training attendance, database management, certification, and recertification.
- Responsible for communication and coordination of units required for training sessions.
- Conduct product training on the entire product line at on-site and/or off-site locations as well as virtual/online sessions.
- Collect, organize, and review feedback from trainees, trainers, and service management to evaluate the effectiveness of the training programs.
- Bachelor's degree in electrical engineering, marketing, business, or other closely related field is preferred.
- 3-5 years of experience within the medical device industry is desired.
- 2+ yrs experience in product training or as a coordinator/administrative role in an educational or training setting.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) and relevant software applications.
- Knowledge of learning management systems (LMS) and online training platforms.
- The challenge of meaningful work - we offer constant opportunities to grow and develop world-class skills and a truly rewarding career.
- A unique culture where people convert their passion into action.
- The kind of competitive compensation you would expect from a world leader.
- Ten paid holidays plus a generous PTO and vacation time plan.
- Great benefit plans, major medical, dental and vision.
- Company 401(k) plan with an employer match.
There's something special about Ziehm-Orthoscan. There's a sense of pride that comes from building a product that helps improve people's lives and making the most of ourselves as a company and as individuals.
We know the success of Ziehm-Orthoscan depends on every employee in our organization, it is our people who make the difference.
We are on a new journey of growth, building on our assets: our brand, our financial strength, our global reach, and the strong commitment of our management and employees.
We are a company that values innovation, teamwork, and customer satisfaction.
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